Frequently asked questions about the Gothenburg Pass

As long as the pass hasn't been activated, Go City refunds it in full within 90 days of purchase. After the first scan, no refund is possible. The cancellation terms on your voucher apply.

The pass stays inactive after purchase until you scan it for the first time. That scan is what starts the validity period, so you can book early and use it later. Go City doesn't state a maximum holding period for unactivated passes on the product page; the terms on your voucher apply. What is documented is the right to a refund: 90 days from purchase, as long as the pass hasn't been activated.

You book the Gothenburg Pass directly through Go City. There are two variants, the All-Inclusive Pass and the Essentials Pass. You can reach the All-Inclusive Pass at today's price via the booking button on this page.

The pass activates automatically at your first attraction visit. Have your QR code scanned at the entrance, and validity starts from that moment. Before that, the pass stays inactive.

Yes. For a multi-day pass, the days run as consecutive calendar days from activation, whether or not you visit anything on a given day. It's best to start in the morning so you get the full use of each day.

It's calendar days, running until midnight. Each pass day ends at 23:59, regardless of what time you started. If you start in the afternoon, you lose the unused morning hours.

The Gothenburg Pass is entirely digital. You show the QR code in the Go City app or as a PDF on your phone. There's no voucher to exchange and nothing to collect on site.

No. Each pass is tied to one person and valid for that person alone. You can't pass the QR code on to someone else; everyone needs their own pass.

Usually not. You can turn up at most museums on the spot. Only a few tours with limited capacity need to be reserved in advance, and the Go City app marks those clearly.

No. Each included attraction can be visited once per pass. With 22 attractions to choose from, though, you'll find plenty of alternatives for every day. The exception is the hop-on hop-off lines: there, the day pass counts as a single use, and you can hop on and off as often as you like within that day.

The All-Inclusive Pass unlocks all 22 attractions over 1 to 5 consecutive days. The Essentials Pass allows three visits within 30 days of first use. One sells time, the other sells visits.

No, and that's the main catch. Exactly one of your picks has to come from a premium list of three entries (Universeum, the Paddan City Canal Tour, Prison Island), and the other two from a standard list of seven museums. So you can't pick three museums, and you can't pick twice from the premium list either.

No. The guided archipelago tour, the trip to Vinga Island, the tour around Hisingen and the hop-on hop-off bus don't appear on either selection list. If the archipelago is the reason you're coming to Gothenburg, you'll need the All-Inclusive Pass.

No. Västtrafik's trams, buses and local ferries aren't included. The pass covers admission plus the sightseeing bus and sightseeing boats, which is a different thing from a transport ticket. What that means in practice is on the public transport page.

The pass includes the hop-on hop-off bus, the hop-on hop-off boat (Paddan), the Paddan City Canal Tour, plus guided archipelago tours and boat excursions such as the trip to Vinga. The Go City app shows which tours are running seasonally.

Yes, Go City offers discounted child passes for ages 3 to 15. Children under 3 don't need their own pass. From age 16, the adult price applies.